Refund Policy
Effective 20 July 2026
This policy explains when you can get your money back, how refunds are processed, and what happens when you cancel. It applies to paid ClickMagnet plans.
14-day refund window
If you're not happy with a paid plan, you can request a full refund within 14 days of your first purchase on that plan. This covers your very first payment on a paid tier — it's there to let you try ClickMagnet risk-free, not as a recurring monthly refund window.
How refunds are handled
All payments run through Paddle, our merchant of record. Refunds are processed by Paddle back to your original payment method. To request one, email us with your account email and we'll submit the refund through Paddle on your behalf — you don't need a Paddle account of your own.
Cancelling your subscription
- You can cancel at any time from your account settings.
- When you cancel, your plan stays active until the end of the period you've already paid for — you keep full access until then.
- After that, your account converts to a frozen state: no new videos are produced, but your existing videos, channel connections, and account data are kept, not deleted.
Free plan
The free plan doesn't require a card and isn't billed, so there's nothing to refund on it. If you upgrade to a paid plan later, the 14-day window applies from the date of that first paid charge.
Charges outside the window
Refund requests made after the 14-day window, or for renewal charges on a plan you've already used past the initial window, are handled case by case — reach out and we'll take a look.
This policy does not limit any refund rights you have under the law where you live.
Contact
To request a refund or ask a billing question, email support@clickmagnetagent.com. We aim to reply within two business days.
ClickMagnet is a pre-launch product and this is a plain-language summary of how refunds work. It is not legal advice.